Question 1

How quickly will you get back to me?

Accepted Answer

During business hours, we respond personally within 2 hours. Most consultations are scheduled the same day. If you reach out after hours or on Sunday, expect a response first thing Monday morning.

Question 2

What should I expect at my first appointment?

Accepted Answer

Your first visit starts with a thorough skin analysis under magnification. Your esthetician will assess your skin type, hydration, texture, and any concerns. From there, we build a treatment plan tailored to your goals. The first session is usually a Signature Facial so we can learn how your skin responds.

Question 3

Is there a consultation fee?

Accepted Answer

No. Your initial consultation is completely free with no obligation. We will assess your skin, discuss your goals, and recommend a treatment plan. You decide if and when to move forward.

Question 4

What information do you need before my first visit?

Accepted Answer

Just your skin concerns and goals. It helps to know any products you currently use, any allergies or sensitivities, and any medications that affect your skin (like retinoids or antibiotics). We will review everything at your appointment.

Question 5

How soon can I book after reaching out?

Accepted Answer

Usually within the same week. We confirm your appointment date when you call or after we respond to your form submission. Most new clients are seen within 3 to 5 business days.

Question 6

How do I know which treatment is right for me?

Accepted Answer

That is what the consultation is for. We assess your skin and recommend the treatment that matches your concerns and goals. We never recommend treatments you do not need.

Question 7

How often should I get a facial?

Accepted Answer

For most people, once a month is ideal. Your skin cells turn over roughly every 28 days, and monthly treatments keep pace with that cycle. For specific concerns like acne or hyperpigmentation, we may recommend more frequent sessions initially.

Question 8

What is the Glow Membership?

Accepted Answer

Our most popular plan. One Signature Facial per month, member pricing on all add-ons like LED and peels, priority booking, and 15 percent off retail products. One flat monthly price, no contract.

Question 9

Do you offer package discounts?

Accepted Answer

Yes. Multi-session packages for chemical peels and microdermabrasion are available at a reduced per-session rate. Ask about our current packages during your consultation.

Question 10

What if I need to cancel an appointment?

Accepted Answer

We ask for 24 hours notice for cancellations. Late cancellations or no-shows may be subject to a fee. We understand things come up — just let us know as early as possible and we will work with you.

Question 11

What products do you use?

Accepted Answer

We use only medical-grade, professional skincare products that are not available over the counter. These formulas are clinically tested and deliver results that drugstore products cannot match. We select products based on your specific skin needs, not brand partnerships.

Question 12

Are your estheticians licensed?

Accepted Answer

Yes. Every esthetician at Glow Your Day is state-licensed and holds advanced certifications in clinical skincare. We maintain all required credentials and invest in ongoing training.

Question 13

Is there any downtime after treatments?

Accepted Answer

It depends on the treatment. Signature Facials and LED Light Therapy have zero downtime — you can go right back to your day. Chemical peels may have 2 to 5 days of mild peeling depending on the strength. We will explain exactly what to expect before any treatment.

Question 14

What if I have sensitive or reactive skin?

Accepted Answer

We specialize in sensitive skin. Every treatment is adjusted to your tolerance level. Our Hydrating Treatment is specifically designed for compromised or reactive skin. We patch-test when needed and always err on the side of caution.

Question 15

What if I am not happy with my results?

Accepted Answer

We offer a 100 percent satisfaction guarantee. If something is not right, let us know within 48 hours and we will address it at no additional charge. Your skin and your satisfaction are our priority.

Question 16

Where are you located?

Accepted Answer

We are based in Denver, Colorado and welcome clients from across the Denver metro area including Aurora, Lakewood, Englewood, Arvada, and Westminster. Check our Service Areas page for the full list.

Question 17

Do you offer gift cards?

Accepted Answer

Yes. Gift cards are available for any dollar amount or specific treatment. They make a great gift for birthdays, holidays, or just because. Contact us to purchase.

Question 18

Can men get facials at your studio?

Accepted Answer

Absolutely. Skin is skin. We welcome clients of all genders. Many of our regular clients are men who want clearer, healthier skin without the marketing fluff. Same expertise, same results.

Question 19

How do I cancel my membership?

Accepted Answer

Just call or email us. No cancellation fees, no required notice period. We will confirm the cancellation and that is it. No questions asked.

Let's talk about your skin.

Book your free consultation.

Business Hours

Book your free consultation.

Here's exactly what happens next.

We receive your request.

We call you within 2 hours.

We book your first appointment.

We receive your request.

We call you within 2 hours.

We book your first appointment.

Hours & Location

Glow Your Day Skincare

Business Hours

Call or Text

Service Area

Quick answers before you reach out.

Still not sure? Just give us a call.

Still not sure? Just give us a call.